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8D process

The Eight-Discipline problem-solving technique - a team-oriented, structured approach that evolved from the Ford Motor Company TOPS system. The eight disciplines include: 1) develop a team 2) describe the problem 3) develop and implement interim fixes and containment 4) determine and verify root causes 5) create permanent correction methods 6) implement the permanent fixes 7) take preventive measures to stop reoccurrence of the problem 8) celebrate team success.


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